Returns & Exchanges
We want you to be fully satisfied with your Karhu performance gear, which is why we offer a 30-day window for returns and exchanges on all items in original, unworn condition. Our goal is to ensure you find the perfect fit for your athletic journey with minimal hassle.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Print Your Label
Download and print the prepaid shipping label provided by the portal and secure it to the outside of your original packaging.
Ship the Package
Drop off your parcel at any authorized carrier location, ensuring all original tags and shoe boxes are included inside.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing